Binary Tree - the source for migration tools and services

	View Cart My Account / Order Status Help

Purchase Products & Support

(Your shopping cart is empty)

Gold Support Incident

Our Price: $350.00

Product Code: SUPPORT10

Description

Assigned a dedicated Binary Tree support personnel (direct extension access) during the hours of 8AM - 7PM Eastern Standard Time, M-F except U.S. Holidays
Up to 3 named contacts from your organization who can contact support
Ability to call or email dedicated Binary Tree support personnel
Immediate response and acknowledgment of issue
Appropriate escalation based on issue severity
Weekly Status Report of Open Support Incidents
Ability to troubleshoot with Binary Tree support over a screen sharing application
Delivery of bug fixes, patches and workarounds
New software release upgrades (Assuming software license and software maintenance agreement is current)

Cost: $350/incident
Incidents: 20
Term: 1 Year

Browse for more products in the same category as this item:

shopbinarytree.com

Home